Frequently asked questions

No. We operate a strict no-logs policy. We do not store your browsing history, DNS queries, connection timestamps, session duration, or originating IP while connected to the VPN. Our servers are configured to discard all such information.

We only collect the minimum necessary: your email and password (bcrypt hashed) to manage your account. Payments are processed by Stripe; we do not store your card numbers. IP is used only transiently for security (rate limiting, abuse prevention).

NodrixVpn is operated by Prisma Group International Ltd Co, an LLC registered in New Mexico, USA. This gives us strong legal protections. However, our no-logs policy means we have no activity data to hand over, even if we receive a valid legal request.

No. All your VPN traffic is encrypted with AES-256/WireGuard. Neither authorities, your ISP, nor anyone else can see what websites you visit, what you download, or who you communicate with while connected to the VPN.

We comply with the GDPR. If you reside in the EEA, you have full rights: access, rectification, erasure, data portability, and objection. You can exercise them by writing to support@nodrixvpn.com. We do not transfer data to third parties without a valid legal basis.

No. We only use essential cookies for authentication, session, language, and theme (light/dark). We do not use advertising cookies or track your activity on other sites. See our Cookie Policy for details.

Yes. Our Android app includes a kill switch that blocks all traffic if the VPN connection drops, preventing your real IP from leaking. The kill switch activates automatically when connecting and deactivates when disconnecting.

We have 85 servers in 45 countries, with one-click server switching. You can connect to any server from the app or client panel.

WireGuard, OpenVPN (UDP and TCP), and VLESS. WireGuard offers the best speed and lowest latency. OpenVPN is the most compatible. VLESS avoids VPN traffic detection and is ideal in countries with restrictions.

Yes. Our optimized servers offer low ping and low latency for online gaming. WireGuard provides the fastest connection with minimal overhead, ideal for competitive gaming. Connect to the nearest server for minimal latency.

Yes. All our servers support P2P and torrent downloads without restrictions. Your traffic is encrypted, so your downloads are anonymous. No speed limits or throttling.

No. We offer unlimited bandwidth on all plans. Download, stream, and game as much as you want at full speed, 24/7, no caps or throttle.

Yes. Our optimized servers allow buffer-free streaming on Netflix, Disney+, Hulu, BBC iPlayer, and others. If a server doesn't work with a specific platform, try another in the same country or a different one.

Yes. The VLESS protocol is designed to evade VPN traffic detection and works in countries with restrictions like China, Iran, Turkey, and others. VLESS disguises your VPN traffic as normal HTTPS traffic.

Up to 5 devices simultaneously on all plans. Each device needs its own WireGuard key. You can manage your keys and devices from the client panel.

Three plans: Monthly, Annual, and 2 Years. Regular prices are $9.99/mo, $5.99/mo, and $4.49/mo respectively. With the Early Adopter promotion you pay $6.99/mo, $3.49/mo, and $2.29/mo. All include 5 devices, 45+ countries, all protocols, and unlimited bandwidth.

It's a limited-time promotion: you pay once at a discount (up to 49% off) and keep that price forever. Your renewal price is frozen: even if prices go up in the future, you'll keep paying the promotional price. Only applies to early subscribers.

Yes. You can cancel from your client panel at any time, no fees. Cancellation stops automatic renewal, but you keep access until the end of your paid period.

Yes. We offer a 30-day money-back guarantee on all plans. If you're not satisfied, request a full refund within 30 days, no questions asked.

Subscriptions renew automatically at the end of the period. If you have the Early Adopter offer, your renewal price is frozen: you'll pay the same promotional price forever.

We accept credit/debit cards (Visa, Mastercard, American Express) processed by Stripe. We also plan to integrate PayPal and cryptocurrencies in the future.

Yes, all prices are in USD. If your currency is different, your bank will apply the day's exchange rate when charging you.

Android (APK app) and Windows (.exe installer). iOS, macOS, and Linux are in development. You can also manually configure WireGuard or OpenVPN on any platform by downloading config files from the panel.

Download the WireGuard app for your platform, generate a key from the client panel at nodrixvpn.com, download the .conf file, and import it into the app. For other devices, generate additional keys (max 5).

Try: (1) connect to the nearest server geographically, (2) switch to WireGuard (faster than OpenVPN), (3) change protocol (UDP is faster than TCP), (4) restart the app or switch servers. Speed depends on your ISP and distance to the server.

Yes, the Android app includes an automatic kill switch that blocks all traffic if the VPN disconnects. On Windows, the kill switch disables system sync on disconnect. This prevents your real IP from leaking.

From the client panel: go to VPN > WireGuard Keys > Generate key. Each device needs its own key. Maximum 5 keys per account (web + app combined). You can label them by device name.

Check: (1) your subscription is active, (2) try another protocol (WireGuard > OpenVPN UDP > VLESS), (3) try another server, (4) restart your device, (5) check your internet connection. If it persists, write to support@nodrixvpn.com.

Yes, if your router supports WireGuard or OpenVPN. Download the config from the panel and follow your router manufacturer's instructions. This protects all devices on your network automatically.