Privacy Policy
Last updated: September 12, 2026
This Privacy Policy explains how Prisma Group International Ltd Co ("we", "us", "our") collects, uses, and protects your personal information when you use our VPN service and website at nodrixvpn.com (the "Service"). We operate globally and are committed to protecting your privacy under a strict no-logs policy, regardless of your country of residence.
1. Information We Collect
- Account information: email address and password (hashed), name if you choose to provide it.
- Payment information: handled by our payment processor (e.g., Stripe). We do not store your full card numbers.
- Technical data: IP address at the time of account actions, browser type, and basic diagnostic information. This is kept only transiently for security (rate limiting, abuse prevention) and is not associated with your VPN browsing activity.
2. No-Logs Policy
We do not log, store, or share: your VPN browsing history, DNS queries, connection timestamps, session duration, originating IP while connected to the VPN, or the content of your traffic. Our VPN servers are configured to discard all such information.
3. How We Use Your Information
- To provide, operate, and maintain the Service;
- To process payments and manage your subscription;
- To send you service-related notifications (e.g., renewal, security alerts);
- To prevent fraud, abuse, and violations of our Terms of Service;
- To respond to support requests.
4. Sharing of Information
We do not sell your personal data. We may share information only: (a) with service providers who process data on our behalf (e.g., payment processor, email provider), under strict contractual confidentiality; (b) when required by a valid legal process, and even then we have no activity logs to disclose beyond basic account information.
5. Legal Basis for Processing (GDPR)
If you reside in the European Economic Area (EEA), the United Kingdom, or Switzerland, our processing of your personal data is based on:
- Performance of a contract: to provide the Service you requested;
- Legal compliance: when required by law;
- Legitimate interest: for security, fraud prevention, and Service maintenance;
- Consent: for optional communications, which you may withdraw at any time.
6. Your Rights
6.1 EEA, UK, and Switzerland Residents (GDPR/UK GDPR)
- Access: request information about the personal data we hold about you;
- Rectification: correct inaccurate or incomplete data;
- Erasure: request deletion of your personal data ("right to be forgotten");
- Restriction of processing: restrict processing in certain circumstances;
- Data portability: receive your data in a structured, transferable format;
- Objection: object to processing based on legitimate interests;
- Withdrawal of consent: at any time, without affecting prior processing.
6.2 California and Other U.S. State Residents (CCPA/CPRA)
- Know what personal information we have collected about you;
- Access and request a copy of that information;
- Delete your personal information (subject to limited exceptions);
- Correct inaccurate information;
- Opt out of the "sale" or "sharing" of personal information (we do not sell your data);
- Non-discrimination: we will not deny service for exercising these rights.
6.3 Other Jurisdictions
If you reside in another jurisdiction with data protection laws, you may have additional rights under your local legislation. Contact us to exercise these rights.
To exercise any of these rights, contact us at support@nodrixvpn.com. We will verify your identity before processing your request.
7. International Data Transfers
As we operate globally, your data may be processed on servers located in the United States and other countries. When we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or transfers under recognized privacy framework agreements.
8. Data Retention
We retain account information for as long as your account is active. After account deletion, we remove your personal information within 30 days, except where retention is required by law (e.g., financial records).
9. Security
We use industry-standard measures to protect your data, including encryption in transit (TLS) and at rest, hashed passwords (bcrypt), and strict access controls.
10. Children's Privacy
The Service is not intended for children under 13 (16 in EEA jurisdictions under GDPR). We do not knowingly collect information from children.
11. Supervisory Authority
If you reside in the EEA, you have the right to lodge a complaint with your local data protection authority. However, we recommend contacting us first at support@nodrixvpn.com so we can address your concern directly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.
13. Contact Us
Prisma Group International Ltd Co
1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110
New Mexico, US
Entity ID: 0008115730
Email: support@nodrixvpn.com
This privacy policy was last updated on September 12, 2026.